The Virtual Direct Support Program

Real-Time Coaching for Cleaning Technicians

Training teaches. Coaching wins in real time—on the job, exactly when it counts.

✅ Faster onboarding — get new hires productive in days, not weeks
✅ Customer-ready skills — deliver 5-star service & handle sales conversations with ease
✅ Higher sales performance — boost upsells & closing rates without being pushy
✅ Live troubleshooting — solve customer & jobsite challenges the moment they happen

Why This Program Matters

In the cleaning industry, new hires often come in with little or no experience. Even motivated employees struggle without the right guidance.

And it’s not just beginners—seasoned technicians need regular refreshers to stay sharp, professional, and competitive. That’s where my program comes in.

With 25+ years of hands-on industry experience, I provide practical, real-world training and real-time coaching that sticks.

Become a 5-Star Mastermind

In Customer Service, Sales, Upselling, and Equipment Troubleshooting
(Not for Janitorial Services)

📅 1–3 Months of On-Call Training — tailored to cleaning technicians
📞 Delivered by Video chat, Phone & Text — real help, in real time

Whether you’re:
👉 A brand-new hire who needs a strong foundation
👉 An experienced tech ready to sharpen your edge
👉 A senior technician needing a performance tune-up

This program gives you the skills, confidence, and direct support to succeed in the field.

The Real Benefits of Proper Training

When technicians are trained the right way, the results go far beyond cleaning:

Skilled, profitable technicians — confident in any situation
Loyal customers — more 5-star reviews, repeat visits, and referrals
More revenue — every technician becomes a sales opportunity
Fewer mistakes — less wasted time, money, and stress
Lower turnover — happier, more motivated team members
Stronger reputation — become the company that always delivers

What You’ll Learn in This Program

Customer Service & Professionalism

Attendance & reliability — show up, or miss out
Morning checklist — start every job prepared
Professional phone handling — make the right first impression
5-star customer service — every job, every time

Sales & Upselling

Confident quotes & pricing — clarity builds trust
Upselling techniques — what, when, and how to recommend services
Handling rejections — turn “no” into a future “yes”
One-on-one coaching for closing deals

Technical & Equipment Skills

Troubleshooting truck mounts, hand tools, and more

Business Awareness

Understanding break-even numbers
Managing profit in the field
How your paycheck is built
Daily habits of a 5-star technician

Why Traditional Training Fails

❌ Managers are too stretched — constant calls, emails, and issues leave little time for coaching
❌ Morning huddles are too short — no time for drilling real skills
❌ On-the-job shadowing is rushed — “learn as you go” doesn’t work
❌ Peer-to-peer training is inconsistent — not every tech knows how to teach
❌ Online videos can’t answer real-time questions
❌ Training booklets get lost, ignored, or tossed aside
❌ Manager-led training is one-and-done — Technician needs to be train on the same topic over and over until they understand

My program fixes this with structured, hands-on coaching and real-time support that creates lasting results.

Why Choose Me as Your Trainer?

With 25+ years of hands-on experience, I’ve led teams and solved real-world challenges in the cleaning industry:

General Manager for a brand-name cleaning & restoration company
Operations Manager for a national janitorial company
Owner of my own cleaning business

I know the business inside and out — and I understand what technicians face every day in the field because I’ve been there myself.

Here’s what sets my coaching apart:

✅ Turn beginners into confident, skilled technicians who deliver results from day one
✅ Keep experienced techs sharp, motivated, and competitive in a fast-changing industry
✅ Embed my coaching and training system into your team — not just theory, but applied in the field
✅ Connect with techs on their level — as a “tech at heart,” I earn their trust, respect, and engagement

The Goal

✅ Fully trained technicians — skilled in customer service, sales, upselling, and troubleshooting
✅ Job-ready teams — prepared from the parking lot, through the customer’s home or business, all the way until the job is complete and technicians drive away
✅ Confident problem-solvers — fewer mistakes, faster solutions, and smoother jobs
✅ Consistent 5-star service — excellence delivered on every single visit
✅ Higher closing & upsell rates — turn more conversations into revenue and long-term profit
✅ Bigger paychecks — helping technicians increase earnings while boosting company profits

The result: faster training, better service, happier customers, and stronger business growth.

Coaching & Training Packages

💼 Individual – $199.99 per month
👉 Buy 2 months, get 1-month FREE

🛠 What’s Included
✔️ Weekly group coaching sessions (1-2 hours)
✔️ Daily one-on-one coaching (Business Hours)
✔️ Real-time support via Zoom, phone, and text

Ready to Build a Stronger Team?

Strong teams don’t just happen. They’re trained, coached, and supported.

📧 Email today to enroll your technicians:
cleaningindustrycoach@gmail.com

👉 Don’t let another job slip away because your tech wasn’t prepared. Invest in their success today.

🔑 IMPORTANT HIGHLIGHT

This Isn’t Just “One-and-Done” Training

This isn’t a prepackaged course or a single workshop. When you join, you’re getting a dedicated coach and mentor for the entire length of your plan.

You’ll always have someone you can call, text, or video chat within real time whenever questions or challenges come up.

You’re not alone in this industry — I’ll be right there with you, step by step, helping you.

💡 Think about it: What other program lets you video chat, call, or text your coach in real time and anytime when questions or challenges come up?

The Virtual Direct Support Program​​​