The Virtual Direct Support Program

Real-Time Coaching for Sole Proprietor Cleaning Businesses

Become a 5-Star Mastermind in Customer Service, Sales & Upselling
(Not for Janitorial Services)

📅 Duration: 1–3 Months (you choose)
📞 Support: Video chat, Phone & Text during business hours
🎯 Goal: Build skills, confidence, and professionalism

Whether you’re a new or experienced technician, starting your own business, or need an annual refresher — this program gives you the tools, guidance, and real-world strategies to thrive in the cleaning industry.

Why Training Is Non-Negotiable

Starting a cleaning business with little to no experience is common. But without proper training, even experienced owners fall into habits that limit growth and profits.

That’s where I come in.

With 25+ years of hands-on experience, I started just like you — opening my own cleaning business as a sole proprietor and learning the hard way what works (and what doesn’t). Today, I coach cleaning professionals at every level, from independent owner-operators to corporate teams, helping them achieve peak performance.

The Real Benefits of Proper Training

When you’re trained the right way, the payoff goes beyond just cleaning:

✅ Confidence & skills — handle any job with professionalism
✅ Mastery of the industry — know your craft inside and out
✅ Loyal customers — more 5-star reviews, more referrals
✅ Steady repeat business — predictable, full schedules
✅ Higher closing rates — convert more quotes into sales
✅ Higher revenue — earn more with smart upselling
✅ Fewer mistakes — save time, money, and stress
✅ A stronger reputation — become the business that always delivers
✅ Greater efficiency — less wasted time, more profit
✅ Expanded services — add revenue streams you never offered before

What You’ll Learn in This Program

This program covers the essentials many owner-operators miss, including:

Customer Service & Professionalism

Attendance — miss an appointment, lose a customer
Morning checklist — prep before leaving the driveway
Professional phone handling — set the right first impression
5-Star service — every job, every time

Sales & Upselling

Confident quotes & pricing — present like a pro
Upselling techniques — what, when, and how to recommend services
Handling quote rejections — turn “no” into future “yes”
One-on-one coaching for closing deals

Technical & Troubleshooting

Cleaning problem-solving in real time
Equipment troubleshooting — truck mounts, hand tools, and more

Business Awareness & Growth Track

This program isn’t just about cleaning — it’s about thinking like an owner and growing like a leader. Along with technical skills, you’ll gain the business awareness needed to thrive in the cleaning industry:

✔ Understanding Break-Even Numbers – Know exactly how much revenue you must bring in to cover costs and stay profitable.

✔ Managing Profit in the Field – Learn how day-to-day decisions on the job directly affect the bottom line.

✔ How Your Effort Impacts Your Paycheck – See the connection between efficiency, upselling, customer service, and personal earnings.

✔ Habits of a 5-Star Technician – Adopt the professional behaviors that lead to higher tips, repeat business, and long-term customer trust.

✔ Marketing Made Simple – Practical strategies to get your name out, attract new customers, and stand out from the competition.

✔ Jump-Start Your Cleaning Business – Step-by-step help to start your own cleaning service if you’re new to the industry.

Why This Program Matters

When I started my first carpet cleaning business as a sole proprietor, I had plenty of questions but almost no answers. The online videos I watched were filled with sales pitches and generic advice — but none of them gave me the real strategies needed to succeed in the cleaning industry.

That’s why this program is different. It’s built for cleaning professionals.

✔️ Fills the gaps owners face — practical skills, efficiency, and professionalism you won’t find in videos or books
✔️ Supports sole proprietors directly — no managers or trainers? I become your coach and support system
✔️ Personal commitment to your growth — my training adapts to your business needs, goals, and real-world challenges

I know your struggles because I’ve lived them — and now I’ll guide you through them, so you don’t have to learn the hard way.

Why Choose Me as Your Trainer?

With 25+ years of hands-on experience, I’ve worn every hat in the cleaning industry:

General Manager for a brand-name cleaning & restoration company
Operations Manager for a national janitorial company
Owner of my own cleaning business

I know the industry from the ground up — and I understand exactly what technicians and owners face every day, because I’ve lived it myself.

Here’s what I bring to your success:

✅ Transform beginners into skilled, confident professionals who deliver results
✅ Keep experienced techs sharp and competitive in a changing industry
✅ Install my proven training system into your workflow for lasting results
✅ Provide the inside roadmap to grow your cleaning business with real-world strategies

The Goal

✅ Fully trained — skilled in customer service, sales, upselling, and troubleshooting
✅ Job-ready — prepared from your driveway, through the customer’s home or business, until the job is complete and you drive away with confidence
✅ Confident problem-solvers — fewer mistakes, faster solutions, and smoother jobs
✅ Consistent 5-star service — excellence delivered on every single visit
✅ Higher closing & upsell rates — turn more conversations into revenue and long-term profit
✅ Increased earnings — earn more from each customer while boosting overall company profits

The result: faster training, better service, happier customers, and stronger business growth.

Coaching & Training Packages

💼 Individual Plan – $299.99/month
👉 Special Offer: Buy 2 months, get 1 month FREE

🛠 What’s Included

✅ Weekly Coaching Sessions – Live video chat with your coach to build skills and set goals

✅ Daily One-on-One Coaching (Business Hours) – Get guidance whenever you need it

✅ Real-Time Support – Immediate help via video chat, phone, or text when challenges come up on the job

Stay Sharp. Stay Ahead.

Nobody in the cleaning industry knows it all — even pros need coaching to stay competitive.

With the Virtual Direct Support Program, it’s like bringing a live trainer with you to every job. Get real-time coaching, step-by-step guidance, and practical strategies that turn everyday owner/tech into 5-Star performers.

👉 Ready to sharpen your skills and grow your business?
📧 Email today to get started: cleaningindustrycoach@gmail.com

🔑 IMPORTANT HIGHLIGHT

This Isn’t Just “One-and-Done” Training

This isn’t a prepackaged course or a single workshop. When you join, you’re getting a dedicated coach and mentor for the entire length of your plan.

You’ll always have someone you can call, text, or video chat within real time whenever questions or challenges come up.

You’re not alone in this industry — I’ll be right there with you, step by step, helping you.

💡 Think about it: What other program lets you video chat, call, or text your coach in real time and anytime when questions or challenges come up?